COVID-19 Policy


RESERVATIONS AND PAYMENT

As we venture forth, we would like to assure our guests of our commitment to caring for them and our team. With the support of the Ministry of Tourism & Wildlife, Health, Transport and the WHO, we have developed the following protocols to ensure that your safari is safe. The principles behind the protocols are; protecting lives and livelihoods, gaining visitor confidence, supporting government efforts to combat the spread of Covid-19, restructuring tourism operations to conform to the new normal and collaborating between the public and private sector to implement health and safety practices for the tourism industry in Kenya.

Visitors to Kenya must come with a valid PCR Covid-19 Free Test, carried out within 96 hours before travel.

You must complete and submit the following Travellers Health Surveillance Form and come with the QR Code that you will receive after submission of the form.Visitors from a high risk country/state/county will be required to quarantine. Please check if you are exempt from quarantine upon arrival : List of countries exempted from quarantine upon arriving in Kenya

ON ARRIVAL AT THE AIRPORT IN NAIROBI

  • All international passengers will have their temperatures tested, and if not above 37.5°C (99.5°F), or showing flu-like symptoms, then they shall be exempt from quarantine.
  • Our guests will be greeted and transferred to their hotel via our private airport taxi service. These vehicles will meet the required standards of sanitisation, high-touch areas disinfected and the driver will be wearing a mask.
  • Guests will be required to a wear mask while in all public places, including the flight out into the bush.

IN CAMP

  • Guest’s temperatures will be taken on arrival and each day thereon after.
  • Hand sanitiser will be available throughout the camp.
  • Luggage handles sanitised on arrival.
  • Each guest tent and all communal guest areas will be thoroughly cleaned every day.
  • All meals will allow for social distancing.
  • Each guest will be requested to bring their own masks (washable rather than disposable).

TEAM

  • Our team members will have their temperatures monitored daily and will be trained in Covid-19 safety prevention measures.
  • Masks will be worn when in close proximity to guests.
  • Meals are prepared by certified food handlers according to Kenyan law.
  • The kitchen follows strict hygiene and service protocols.

GENERAL

  • All high-touch surfaces will be sanitised daily.
  • Sanitising stations with soap & water or sanitiser will be stationed throughout the camp and the kitchen.
  • Vehicles and riding equipment will be cleaned and sanitised daily.

GUESTS WITH ILLNESS SYMPTOMS
The guide will consult with the patient, isolate the guest, advise the relevant health officials and take actions based on the Ministry of Health requirements. The safety and comfort of all guests is of the highest priority.

It is imperative that guests confirm with their airlines and their local authorities of any additional action or clearances they may require to travel and that they are aware that there is an inherent risk of travel during this pandemic. All guests must also be fully aware of what is required and be financially prepared if they happen to contract Covid-19 whilst here in Kenya.

Travel to Kenya message from John Hamilton, The British High Commission Representative to Kenya
AMREF flying doctors cover & further information
Kenya Ministry of Tourism and Wildlife - Tourism and Hospitality Health, Safety and Hygiene Protocols

IMPORTANT - Any guests who are of ‘high to moderate risk from coronavirus’, should seek professional advice, as to whether they should travel to Kenya or not, at this time.

People of any age with certain underlying medical conditions are at increased risk for severe illness from COVID-19.

Those at ‘high risk’ from coronavirus include people who:

  • have had an organ transplant, a serious heart condition or are pregnant
  • are having chemotherapy or antibody treatment for cancer, including immunotherapy
  • are having an intense course of radiotherapy (radical radiotherapy) for lung cancer
  • are having targeted cancer treatments that can affect the immune system
  • have blood or bone marrow cancer (such as leukaemia, lymphoma or myeloma)
  • have had a bone marrow or stem cell transplant in the past 6 months, or are still taking immunosuppressant medicine
  • have been told by a doctor they have a severe lung condition (such as cystic fibrosis, severe asthma or severe COPD)
  • have a condition that means they have a very high risk of getting infections (such as SCID or sickle cell)
  • are taking medicine that makes them much more likely to get infections (such as high doses of steroids)

Those at ‘moderate risk’ from coronavirus include people who:

  • are 70 or older, or have heart disease, diabetes or very obese (a BMI of 40 or above)
  • have a lung condition that's not severe (such as asthma, COPD, emphysema or bronchitis)
  • have chronic kidney or liver disease (such as hepatitis)
  • have a condition affecting the brain or nerves (such as Parkinson's disease, motor neurone disease, multiple sclerosis or cerebral palsy)
  • are taking medicine that can affect the immune system (such as low doses of steroids)

Kenya has been awarded Safe Travel Status by the World Travel and Tourism Council.